At Hannah Garb, we are committed to delivering your fashion essentials quickly and safely. Please review our shipping policy to understand how your order will be processed and delivered.
1. Shipping Locations
If your location is not within our service area, we will notify you upon order confirmation.
2. Order Processing Time
Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed the next business day.
3. Shipping Time
Standard Delivery Time: 3 to 7 business days, depending on your location.
Remote or rural areas may take up to 10 business days.
4. Shipping Charges
Shipping fees (if any) will be clearly displayed at checkout before you confirm your order.
5. Cash on Delivery (COD)
We only offer Cash on Delivery as the payment method.
Please ensure someone is available to receive and pay for the order at the shipping address.
Refusal to accept or pay upon delivery may result in order cancellation and account suspension.
6. Order Tracking
Once your order is shipped, we will send you a tracking number via SMS or email.
You can track the status of your shipment using the courier’s tracking portal.
7. Delays and Issues
While we strive to meet our delivery timelines, external factors such as weather, holidays, or courier delays may occasionally affect delivery.
If your order is delayed beyond 10 business days, please contact us at [email protected] for assistance.
8. Incorrect Shipping Information
Please double-check your shipping address before placing your order.
If an incorrect address is provided and the order cannot be delivered, re-shipping charges may apply.
9. Contact Us
For any questions or concerns about shipping, feel free to reach out:
📧 Email: [email protected]